CONTACT US

Have a question or need help? Our team is ready to assist you.

EMAIL US

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We respond within 24 hours

HOURS

Monday — Friday: 8am — 6pm EST

Saturday: 10am — 4pm EST

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FREQUENTLY ASKED QUESTIONS

What kind of products does Rockurwok offer? +

We produce durable and reliable whistling tea kettles as well as premium nonstick ceramic cookware.

Where can I purchase Rockurwok products? +

You can purchase our products through our official website at rockurwok.com or through major online marketplaces, including Amazon.

Is Rockurwok a good brand? +

We pride ourselves on quality craftsmanship. Our tea kettles are made from food-grade stainless steel with an ergonomic design, and our ceramic cookware features advanced, PFAS-free nonstick technology designed to be sturdy and long-lasting.

Where are Rockurwok products manufactured? +

We offer free standard shipping on all orders over $50 within the contiguous United States.

Are your tea kettles compatible with induction stoves? +

Yes, our whistling tea kettles feature a universal base design that makes them compatible with induction, gas, electric, halogen, and radiant stovetops.

Are your ceramic saucepans and pans dishwasher safe? +

While some of our cookware is dishwasher safe, we recommend hand washing with a gentle detergent and a soft sponge to prolong the lifespan of your nonstick coating.

Does the Rockurwok ceramic cookware contain toxic chemicals? +

No, our signature ceramic nonstick coating is PFAS, PFOA, lead, and cadmium-free, ensuring a healthy cooking experience.

How do I maintain the wooden handle on my Rockurwok cookware? +

Our wooden handles are ergonomically designed to stay cool to the touch. To maintain them, we recommend hand washing and avoiding prolonged exposure to harsh detergents or soaking.

Can I use metal utensils with your ceramic nonstick pans? +

While our ceramic coating is durable and designed for toughness, we recommend using silicone, wooden, or plastic utensils to help preserve the nonstick performance over time.

Is the Rockurwok tamagoyaki pan only for Japanese egg rolls? +

While specifically designed for making perfect tamagoyaki due to its rectangular shape and arc-edge, it is very versatile and can also be used for cooking pancakes, small sandwiches, or grilled cheese.